Privacy Policy

Last updated: June 2025

1. HIPAA Compliance

HealingPath operates in full compliance with the Health Insurance Portability and Accountability Act (HIPAA). All patient information, medical records, and communications are protected under the highest standards of medical data privacy. We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of all protected health information (PHI).

2. Information We Collect

We collect only the information necessary to provide you with medical services:

  • Personal identification information (name, contact details, date of birth)
  • Medical history relevant to your treatment
  • Appointment scheduling data
  • Communication records (WhatsApp, email, phone)
  • Website usage data through privacy-respecting analytics (Plausible)

3. How We Protect Your Data

  • End-to-end encryption for all digital communications
  • Secure, encrypted storage for all medical records
  • Access controls limiting data access to authorized medical staff only
  • Regular security audits and compliance reviews
  • Private entrance and consultation rooms at our facility
  • Discreet billing with no identifying service descriptions

4. Data Sharing

We do not sell, rent, or share your personal or medical information with any third parties, except as required by law or with your explicit written consent. All data processing complies with UAE data protection regulations and international medical privacy standards.

5. Website Analytics

We use Plausible Analytics, a privacy-first analytics tool that does not use cookies, does not track personal data, and is fully compliant with GDPR, CCPA, and PECR. No personally identifiable information is collected through our website.

6. Your Rights

  • Access your medical records at any time
  • Request correction of any inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for data processing at any time
  • Lodge a complaint with the relevant data protection authority

7. Contact Us

For any privacy-related inquiries, please contact us at privacy@healingpath.care or visit our contact page.